Billy tells you what to expect when you visit this summer

Please read before booking

Things may look a little different 

As we re-open our theatre to the public once more, our priority is to ensure the wellbeing of all our staff and visitors.  Some parts of our service have been altered to help you feel safe and comfortable during your visit.  You may find you are queueing longer than usual and we ask you to be patient and to help our staff and other visitors by respecting social distancing and washing your hands regularly. 

Booking your visit

Why are there no morning or afternoon visiting slots on some days?

If there are no visiting slots available then it means there is a performance on stage during the morning or afternoon. Tickets for the storytelling shows on Monday, Wednesday & Friday mornings can be bought from the What's On page. Parking and access to the theatre gardens is included in the price of the storytelling ticket.

I want to book a visit but the date on the calendar is greyed out.

Dates that are highlighted in green on the calendar currently have visiting slots available.  If the date on the calendar is grey, then it means that all visits on that day are already sold.

Visiting times from October onwards will be announced and on sale on September 1.

What if I miss my arrival time, can I still get in?

You can arrive at any time during the 30 minute slot you have booked.

If you have made an advance booking but arrive outside the 30 minute time slot, admission will be at the discretion of the team managing the theatre capacity.

What if I book an advance ticket but am unable to visit on the day?

If you have a valid admission ticket but have been unable to use it, you will still be eligible for free readmission within 12 months (subject to booking another time slot in advance).   

What if I’m unwell?

If you or anyone in your household is unwell, please do not visit the Minack.  Your admission ticket makes you eligible for free readmission within 12 months. 

Can I put my name on a waiting list for a ticket?

We regret that there are no waiting lists for visitor or performance tickets. 

About your visit

What will be open?

The theatre auditorium, backstage walkway and the theatre gardens will all be open to the public.

What will not be open?

We are not opening any indoor spaces to the public at this time, except for the toilets (see below) so our gift shop, café and exhibition will be closed.  

Is it necessary to book a visit in advance?

Yes.  In order to enable safe social distancing in the theatre, we are reducing our visitor numbers and everyone will need to book in advance.  You can book a 30 minute arrival time slot online.  Your ticket will be sent to you by email.  You must remember to bring your ticket with you, either on your phone or by printing it out. 

What if I want to visit a second time this year?

Your advance booking ticket includes free readmission for a visit during the next twelve months.  If you wish to visit a second time, you will still have to book a time slot in advance and tick the free readmission box.  Remember: you will need to bring the confirmation of your original booking with you when you visit again. 

When you arrive at the theatre

You will be met in the car park by one of our staff who will check your admission ticket and direct you to a parking space.  If you have not purchased an admission ticket in advance, you are not guaranteed admission to the car park.  Please note that the tarmac carpark will only be available for disabled badge holders.  All other visitors will be asked to park on the grass car park. 

Look for the new entrance

The main entrance to the theatre will be by the viewing balcony entrance in the south west corner of the tarmac car park.  You may have to queue for admission to the theatre. Social distancing signage and designated queueing routes will be in place.  At the entrance you will need to show your admission ticket again before you enter the theatre.  

Visitors needing step-free access can make this clear when booking tickets and they will be directed to this entrance on arrival. 

In the theatre

You will be asked to respect social distancing within the theatre and you may find that some paths are designated ‘one way’ to enable people to move safely around the space.   

Will food and drink be available?

Hot and cold drinks, ice creams, homemade cakes, cream teas, pasties and light snacks will be available as takeaway items from the information shack in the carpark and the Terrace inside the theatre.  Our indoor café will be closed.   

Will the toilets be open?

The toilets inside the theatre will be available to our visitors but our public toilet in the car park will be closed. 

Is the gift shop open?

Our indoor gift shop will not be open, but we will be selling a limited range of items from our new outlet in the tarmac carpark.  You will not be able to handle the goods, other than plants, before purchase, but our friendly staff will help you to make your choices. 

Making payments in the theatre

We ask all visitors to respect our cashless and paperless system. 

We are meeting the Industry Standard for following government and industry COVID-19 guidelines, having a Risk Assessment in place and a process to maintain cleanliness and aid social distancing