Billy tells you what to expect when you visit this summer
Please read before booking
COVID 19 Update - September 25
If you are booked to come as a multi-household group larger than 6 then we will ask you to move around the Minack in household bubbles.
If you have booked for a performance then it would be helpful for the group to arrive together and we will then sit your households adjacent to each other (with social distancing between you).
We recommend the wearing of face coverings when using our toilet facilities and on entering and leaving performances.
Our priority is to ensure the wellbeing of all our staff and visitors. Some parts of our service have been altered to help you feel safe and comfortable. You may find you are queueing longer than usual and we ask you to be patient and to help our staff and other visitors by respecting social distancing and washing your hands regularly.
Timing your arrival
You must arrive at the theatre within your 30 minute time slot. If you arrive early, you may be asked to wait in your car until the start of your booked slot before you can enter the theatre. Once in the theatre you can stay for as long as you like.
What if I miss my arrival time, can I still get in?
If you have made an advance booking but arrive outside the 30 minute time slot, you will not be guaranteed admission.
What if I book an advance ticket but am unable to visit on the day?
If you have a valid admission ticket but have been unable to use it, you will still be eligible for free readmission within 12 months (subject to booking another time slot in advance).
What if I’m unwell?
If you or anyone in your household is unwell, please do not visit the Minack. Your admission ticket makes you eligible for free readmission within 12 months.
What will be open?
The theatre auditorium, backstage walkway and the theatre gardens will all be open to the public.
What will not be available?
We are not opening any indoor spaces to the public at this time, except for the toilets (see below) so our gift shop, café and exhibition will be closed.
WHEN YOU ARRIVE
You will be met in the car park by one of our staff who will check your admission ticket and direct you to a parking space. If you have not purchased an admission ticket in advance, you are not guaranteed admission to the car park. Please note that the tarmac carpark will only be available for disabled badge holders. All other visitors will be asked to park on the grass car park.
The main entrance to the theatre will be by the viewing balcony entrance in the south west corner of the tarmac car park. You may have to queue for admission to the theatre. Social distancing signage and designated queueing routes will be in place. At the entrance you will need to show your admission ticket again before you enter the theatre.
Visitors needing step-free access can make this clear when booking tickets and they will be directed to this entrance on arrival.
In the theatre
You will be asked to respect social distancing within the theatre and you may find that some paths are designated ‘one way’ to enable people to move safely around the space.
Food and drink
Hot and cold drinks, ice creams, homemade cakes, cream teas, pasties and light snacks will be available as takeaway items from the information shack in the carpark and the Terrace inside the theatre. Our indoor café will be closed.
The toilets inside the theatre will be available to our visitors but our public toilet in the car park will be closed.
Our indoor gift shop will not be open, but we will be selling a limited range of items from our new outlet in the tarmac carpark. You will not be able to handle the goods, other than plants, before purchase, but our friendly staff will help you to make your choices.
We ask all visitors to respect our cashless and paperless system.